Account & Data Deletion Request
How to permanently delete your CheckMyWarranty account. Timelines below match our Privacy Policy and Data Retention Policy.
How to request account deletion
You can permanently delete your CheckMyWarranty account and its data using either method below.
Method 1: Inside the app (fastest)
- Open the CheckMyWarranty app.
- Go to Settings → Privacy Center.
- Tap Delete Account and confirm.
- Your account is suspended immediately and all active sessions are revoked.
Method 2: By email
If you no longer have the app installed, email privacy@checkmywarranty.app from the address registered to your account with the subject "Account Deletion Request". We acknowledge deletion requests as soon as reasonably practicable and complete them in line with the timelines below.
What happens and when
- Immediately: your account is suspended and all active sessions are revoked.
- 30-day grace period: you can cancel the deletion by signing back in. After this window your authentication record is removed and personal identifiers are anonymised.
- Attachments, vault files and reminders: permanently deleted from live systems following the timelines in the Data Retention Policy.
- Warranty records: soft-deleted records are purged from all systems within 365 days where applicable.
- Encrypted backups: residual copies are overwritten on the standard backup rotation.
- Anonymised consent records: retained for up to 7 years as required by applicable law, with no personal identifiers.
Deleting specific items without closing your account
You do not need to delete your entire account to remove specific data. Individual warranties, vault documents and reminders can be deleted from within the app at any time from each item's detail screen.